Gerdau’s SAP system begins to find footing

May 14, 2013 | 11:10 AM | Samuel Frizell

Tags  Gerdau Long Steel North America, SAP, software system, wire rod, rebar, merchant bar, shipping delays, logistics frank haflich

NEW YORK — Gerdau Long Steel North America has solved most of the shipping delays caused by the first-quarter installation of its new SAP software, although buyers maintain some minor teething pains persist with the new inventory tracking system.

Tampa, Fla.-based Gerdau installed the software system from German company SAP AG in February in order to better track its inventory, but while the system was intended to streamline shipping, it temporarily had the opposite effect, buyers said at the time. In early March, nearly a dozen of the company’s customers told AMM that confusion over the system had caused shipment delays of about a month, depending on region, mill and material, with one customer reporting delays of his orders of as long as eight weeks (amm.com, March 6).

A company spokeswoman confirmed the earlier issues but said the problems had since been resolved, adding that the steelmaker remains "confident in the long-term success of the project."....





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