FAQ

Click the arrow to help with questions you have about American Metal Market or with your subscription account.

Questions about your subscription or free trial

    Q. How do I subscribe?

    A. You can subscribe online from our subscription sign-up page or you can call our subscription sales department or (877) 638-2856 or(212) 224-3577 between 5am and 5pm Pacific.

    Q. What is the duration of my subscription?

    A. A paid subscription to American Metal Market lasts 12 months.

    Q. My contact details have changed. How can I update these?

    A. You can contact our customer service department to update your details on (412) 765-2580 during office hours or email custserv@amm.com

    Q. I am a new subscriber. Where do I find out my username and password?

    A. To access the information on www.amm.com you will need your username and password. To request these details, click here. You will need to enter the email address associated with your account.

    Q. I have forgotten my username or password for www.amm.com

    A. You can request your login details here. You will need to enter the email address associated with your account.

    Q. I would like to change my password, how do I do that?

    A. Firstly, login to your account then go to the ‘Preferences’ tab or you can click here.

    Q. I’d like to upgrade my subscription to include the full archive or add LME live feed. How do I do this?

    A. You can contact our subscriptions sales department to upgrade your subscription on (877) 638-2856 or (212) 224-3577 between 5am and 5pm Pacific.

    Q. My colleagues need to access American Metal Market. Are there discounts available for group subscriptions?

    A. Group subscription benefit from our best rates. For full information on group subscription and how they offer the best value for your company, request a quote.

    Q. When does my subscription expire?

    A. Your expiration date is displayed at the top right corner of the screen when you are logged in, for example:

    Q. How can I renew my subscription?

    A. When you are logged in to your account on www.amm.com, you can renew your subscription online by clicking on the ‘Renew’ button at the top right of the screen. If you prefer to renew over the phone, please call our subscriptions sales department on (877) 638-2856 or (212) 224-3577 between 5am and 5pm Pacific.

    Q. Where can I download today’s edition of AMM Daily?

    A. You can find a link to download today’s issue in the header of www.amm.com. You must be logged in to your account to download the issue.

    Q. Where can I download an older issue of AMM Daily?

    A. You can download an older version of AMM Daily, by first logging into your account then clicking on the ‘News’ tab. From there you’ll see an option to ‘View Back Issues’ where you can select the date of the issue you would like to view.

    Q. Where can I download this month’s American Metal Market magazine?

    A. Once you are logged in to your account on www.amm.com, click on the ‘Magazine’ tab at the top of the page. From there (depending on your subscription level) you can download the current issue of American Metal Market magazine or download older issues from our archive.

    Q. Where can I download an older issue of American Metal Market magazine?

    A. Once you are logged in to your account on www.amm.com, click on the ‘Magazine’ tab at the top of the page. From there (depending on your subscription level) you can download the current issue of American Metal Market magazine or download older issues from our archive.

    Q. I have received an invoice, but I have already paid. What do I do?

    A. It’s not uncommon for invoices and payments to cross in the mail. Please allow up to two weeks for payment to be processed in addition to mail time.

    Q. How long does my free trial last?

    A. Your free trial to American Metal Market lasts for two weeks.

    Q. My company subscribes, does that mean I can share my copy of AMM’s Daily issue or share my log-in details to www.amm.com with my colleagues?

    A. To see a full explanation of what you can and cannot do with your AMM subscription, see our copyright statement.

    Q. What is included in my two-week free trial?

    A. See below for what is included. If you have questions, contact us.
    ü AMM Daily emailed to you every evening with a round-up of the essential news in your market to save you searching for important information
    ü Limited access to www.amm.com with live news from our global editorial network to keep you up to date 24/7
    ü Limited access to our extensive pricing database with AMM proprietary pricing, which is widely used as the industry standard so you can track the fair price of material you are buying or selling
    ü Option to set up price and news alerts on www.amm.com and we’ll inform you as soon as a story of interest breaks or a price changes to make sure you stay one step ahead of the competition
    ü Access to current American Metal Market magazine on www.amm.com, with in-depth features to give you deeper insight on certain aspects of the industry


    Subscription Type
    Cost Includes
    US, CAN, Mex Rest of World Daily PDF Print Access to AMM.com LME Feed Price Download Archive Length
    AMM w/LME $0 $0 Yes Yes Yes Yes No 1 yr.
    AMM Free Trial $0 $0 Yes No Yes No No 1 month

    Q. What are the differences between subscription packages?

    A. See below for explanation. If you still have questions, contact us.


    Subscription Type
    Cost Includes
    US, CAN, Mex Rest of World Daily PDF Print Access to AMM.com LME Feed Price Download Archive Length
    AMM w/LME $2,390 $2,790 Yes Yes Yes Yes No 1 yr.
    AMM $1,950 $2,350 Yes Yes Yes No No 1 yr.
    AMM Archive w/ LME Feed $2,850 $3,250 Yes Yes Yes Yes Yes Full
    AMM Archive $2,430 $2,830 Yes Yes Yes No Yes Full

    Q. What is the difference between the two-week free trial and a full subscription to American Metal Market?

    A. See below for a grid explaining the differences. If you have questions, contact us.


    Subscription Type
    Cost Includes
    US, CAN, Mex Rest of World Daily PDF Print Access to AMM.com LME Feed Price Download Archive Length
    AMM w/LME $2,390 $2,790 Yes Yes Yes Yes No 1 yr.
    AMM $1,950 $2,350 Yes Yes Yes No No 1 yr.
    AMM Archive w/ LME Feed $2,850 $3,250 Yes Yes Yes Yes Yes Full
    AMM Archive $2,430 $2,830 Yes Yes Yes No Yes Full
    AMM Free Trial $0 $0 Yes No Yes No No 1 month

    Q. I am not receiving my AMM Daily pdf email. What can I do?

    A. You may need to add our domain name to your Safe Senders List in order to start receiving the AMM Daily pdf email. Your IT department may be able to do this for you, or you can follow these steps:

    You can add either the sender's e-mail address or their domain name to the Safe Senders List.
    1. On the Tools menu, click Options.
    2. On the Preferences tab, under E-mail, click Junk E-mail.
    3. Click the Safe Senders or Safe Recipients tab.
    4. Click Add.
    5. In the Enter an e-mail address or Internet domain name to be added to the list box, enter the name or address you want added, and then click OK.
    6. Repeat steps 4 and 5 for each name or address that you want to add.

    If you still do not receive the AMM Daily pdf email, please contact our Customer Service department on custserv@amm.com or (412) 765-2580

General questions about American Metal Market and our content

    Q. I need login information to access www.amm.com

    A. Please see our support page for questions about your username or password.

    Q. Can I access www.amm.com from my mobile device?

    A. Absolutely! www.amm.com is optimized for mobile devices. 

    Q. How do I set up keyword news alerts?

    A. When you set up keyword news alerts we will send you an email every time a story of interest breaks. Once you log in to www.amm.com go to the ‘Preferences’ section found at the top right corner of the page and from there you can enter your key words.

    Q. How do I set up price change alerts?

    A. To save you time checking prices, let us email you when the price changes of a material you are following. To set this up, first log into to www.amm.com and select your material from our pricing section. Then select ‘Save to My Prices.’To manage your email alerts select ‘Retrieve My Prices’ and then ‘Manage Email Notification.’ From there you can select/deselect the materials you want us to send you price change notification emails for. For assistance setting up your price change alerts, please contact our customer service department on custserv@amm.com

    Q. When did American Metal Market first publish market information?

    A. American Metal Market has been the leading publisher of metal market news since 1882.

    Q. How frequently does American Metal Market publish an issue?

    A. American Metal Market is a daily publication. As a subscriber you will receive AMM Daily, which is a round-up of the most important news, directly to your inbox every business day. American Metal Market does not publish on major US holidays. In addition to AMM Daily, American Metal Market posts news throughout the day on www.amm.com from its global editorial network.

    Q. How do you determine what stories go into AMM Daily?

    A. Our experienced editors compile the AMM Daily edition by choosing stories that they deem to be the most of important to give you, the reader, the most comprehensive view of what is currently happening in your market.

    Q. What materials pricing do you cover?

    A. You can find a comprehensive list of all our pricing, here.

    Q. How do I order reprints?

    A. For reprints, please contact Mary Beth Dougherty on (212) 224-3904 or email marybeth.dougherty@amm.com

    Q. Can I follow American Metal Market on Twitter, LinkedIn, Facebook and Google+?

    A. Yes, you can follow American Metal Market on Twitter to get updated with news stories throughout the day. You can also join our LinkedIn group for networking and discussion opportunities. Like us on Facebook and add us to your Circles on Google+.

    Q. Do you have any sister publications?

    A. Yes, we have a number of sister publications all of which can be found here.

    Q. How do I send a letter to the editor?

    A. You can email our editors at newsroom@amm.com or mail your letter to Editor, American Metal Market, 225 Park Avenue South, New York NY 10003.

    Q. Where can I download today’s edition of AMM Daily?

    A. You can find a link to download today’s issue in the header of www.amm.com. You must be logged in to your account to download the issue.

    Q. Where can I download an older issue of AMM Daily?

    A. You can download an older version of AMM Daily, by first logging into your account then clicking on the ‘News’ tab. From there you’ll see an option to ‘View Back Issues’ where you can select the date of the issue you would like to view.

    Q. Where can I download this month’s American Metal Market magazine?

    A. Once you are logged in to your account on www.amm.com, click on the ‘Magazine’ tab at the top of the page. From there (depending on your subscription level) you can download the current issue of American Metal Market magazine or download older issues from our archive.

    Q. Where can I download an older issue of American Metal Market magazine?

    A. Once you are logged in to your account on www.amm.com, click on the ‘Magazine’ tab at the top of the page. From there (depending on your subscription level) you can download the current issue of American Metal Market magazine or download older issues from our archive.

    Q. I want to submit a press release or I have a story idea. How do I do that?

    A. To submit a story idea or press release, please email us at newsdesk@amm.com

    Q. How do I seek permission to redistribute a story that mentions my company?

    A. Please contact Chris Dunne, marketing manager, for more information on how you can use our stories at (646) 274-6211 or email cdunne@amm.com. For more information on our copyright, see our copyright notice.

Advertising with American Metal Market

    Q. Where can I find out about advertising opportunities on www.amm.com or in American Metal Market?

    A. You can contact our Ad Sales department for full details on rates and individually tailored packages.

    Q. Can I place a classified ad in your magazine?

    A. Yes, we have different options available you. Please contact Mary Connors, at (646) 274-6250 or email mconnors@amm.com

    Q. How do I get a copy of your media kit?

    A. For our media kit, please contact please contact Mary Connors, at (646) 274-6250 or email mconnors@amm.com

Questions about AMM Events

    Q. Do you host any conferences or events?

    A. Yes. AMM Events hosts a number of industry events around the country each year to bring together senior executives for networking and learning opportunities. See our full calendar of events, here.

    Q. How do I sign up for an AMM Event?

    A. You can register online from each individual Event page, or you call our Events sales team on (877) 638-2856 or (212) 224-3577 between 5am and 5pm Pacific. See a full list of upcoming AMM Events, here.

    Q. I am interested in speaking an AMM Event, who should I discuss this with?

    A. If you are interested in speaking at one of our upcoming events please contact us at events@amm.com

    Q. I would like to find out more about sponsorship and exhibit opportunities at an AMM Event – who should I contact?

    A. Please contact Mary Connors, global head of sales, for full information on (646) 274-6250 or email mconnors@amm.com

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