Q. How do I subscribe?
A. You can subscribe online from our subscription sign-up page or you can call our subscription sales department or (877) 638-2856 or(412) 765-3581 between 5am and 5pm Pacific.
Q. What is the duration of my subscription?
A. A paid subscription to American Metal Market lasts 12 months.
Q. My contact details have changed. How can I update these?
A. You can contact our customer service department to update your details on (412) 765-2580 during office hours or email custserv@amm.com
Q. I am a new subscriber. Where do I find out my username and password?
A. To access the information on www.amm.com you will need your username and password. To request these details, click here. You will need to enter the email address associated with your account.
Q. I have forgotten my username or password for www.amm.com
A. You can request your login details here. You will need to enter the email address associated with your account.
Q. I would like to change my password, how do I do that?
A. Firstly, login to your account then go to the ‘Preferences’ tab or you can click here.
Q. I’d like to upgrade my subscription to include the full archive or add LME live feed. How do I do this?
A. You can contact our subscriptions sales department to upgrade your subscription on (877) 638-2856 or (412) 765-3581 between 5am and 5pm Pacific.
Q. My colleagues need to access American Metal Market. Are there discounts available for group subscriptions?
A. Group subscription benefit from our best rates. For full information on group subscription and how they offer the best value for your company, request a quote.
Q. When does my subscription expire?
A. Your expiration date is displayed at the top right corner of the screen when you are logged in, for example:
Q. How can I renew my subscription?
A. When you are logged in to your account on www.amm.com, you can renew your subscription online by clicking on the ‘Renew’ button at the top right of the screen. If you prefer to renew over the phone, please call our subscriptions sales department on (877) 638-2856 or (412) 765-3581 between 5am and 5pm Pacific.
Q. Where can I download today’s edition of AMM Daily?
A. You can find a link to download today’s issue in the header of www.amm.com. You must be logged in to your account to download the issue.
Q. Where can I download an older issue of AMM Daily?
A. You can download an older version of AMM Daily, by first logging into your account then clicking on the ‘News’ tab. From there you’ll see an option to ‘View Back Issues’ where you can select the date of the issue you would like to view.
Q. Where can I download this month’s American Metal Market magazine?
A. Once you are logged in to your account on www.amm.com, click on the ‘Magazine’ tab at the top of the page. From there (depending on your subscription level) you can download the current issue of American Metal Market magazine or download older issues from our archive.
Q. Where can I download an older issue of American Metal Market magazine?
A. Once you are logged in to your account on www.amm.com, click on the ‘Magazine’ tab at the top of the page. From there (depending on your subscription level) you can download the current issue of American Metal Market magazine or download older issues from our archive.
Q. I have received an invoice, but I have already paid. What do I do?
A. It’s not uncommon for invoices and payments to cross in the mail. Please allow up to two weeks for payment to be processed in addition to mail time.
Q. How long does my free trial last?
A. Your free trial to American Metal Market lasts for two weeks.
Q. My company subscribes, does that mean I can share my copy of AMM’s Daily issue or share my log-in details to www.amm.com with my colleagues?
A. To see a full explanation of what you can and cannot do with your AMM subscription, see our copyright statement.
Q. What is included in my two-week free trial?
A. See below for what is included. If you have questions, contact us. ü AMM Daily emailed to you every evening with a round-up of the essential news in your market to save you searching for important informationü Limited access to www.amm.com with live news from our global editorial network to keep you up to date 24/7ü Limited access to our extensive pricing database with AMM proprietary pricing, which is widely used as the industry standard so you can track the fair price of material you are buying or sellingü Option to set up price and news alerts on www.amm.com and we’ll inform you as soon as a story of interest breaks or a price changes to make sure you stay one step ahead of the competitionü Access to current American Metal Market magazine on www.amm.com, with in-depth features to give you deeper insight on certain aspects of the industry
Subscription Type |
Cost |
Includes |
|
US, CAN, Mex |
Rest of World |
Daily PDF |
Print |
Access to AMM.com |
LME Feed |
Price Download |
Archive Length |
| AMM w/LME |
$0 |
$0 |
Yes |
Yes |
Yes |
Yes |
No |
1 yr. |
| AMM Free Trial |
$0 |
$0 |
Yes |
No |
Yes |
No |
No |
1 month |
Q. What are the differences between subscription packages?
A. See below for explanation. If you still have questions, contact us.
Subscription Type |
Cost |
Includes |
|
US, CAN, Mex |
Rest of World |
Daily PDF |
Print |
Access to AMM.com |
LME Feed |
Price Download |
Archive Length |
| AMM w/LME |
$2,390 |
$2,790 |
Yes |
Yes |
Yes |
Yes |
No |
1 yr. |
| AMM |
$1,950 |
$2,350 |
Yes |
Yes |
Yes |
No |
No |
1 yr. |
| AMM Archive w/ LME Feed |
$2,850 |
$3,250 |
Yes |
Yes |
Yes |
Yes |
Yes |
Full |
| AMM Archive |
$2,430 |
$2,830 |
Yes |
Yes |
Yes |
No |
Yes |
Full |
Q. What is the difference between the two-week free trial and a full subscription to American Metal Market?
A. See below for a grid explaining the differences. If you have questions, contact us.
Subscription Type |
Cost |
Includes |
|
US, CAN, Mex |
Rest of World |
Daily PDF |
Print |
Access to AMM.com |
LME Feed |
Price Download |
Archive Length |
| AMM w/LME |
$2,390 |
$2,790 |
Yes |
Yes |
Yes |
Yes |
No |
1 yr. |
| AMM |
$1,950 |
$2,350 |
Yes |
Yes |
Yes |
No |
No |
1 yr. |
| AMM Archive w/ LME Feed |
$2,850 |
$3,250 |
Yes |
Yes |
Yes |
Yes |
Yes |
Full |
| AMM Archive |
$2,430 |
$2,830 |
Yes |
Yes |
Yes |
No |
Yes |
Full |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| AMM Free Trial |
$0 |
$0 |
Yes |
No |
Yes |
No |
No |
1 month |
Q. I am not receiving my AMM Daily pdf email. What can I do?
A. You may need to add our domain name to your Safe Senders List in order to start receiving the AMM Daily pdf email. Your IT department may be able to do this for you, or you can follow these steps:
You can add either the sender's e-mail address or their domain name to the Safe Senders List.
1. On the Tools menu, click Options.
2. On the Preferences tab, under E-mail, click Junk E-mail.
3. Click the Safe Senders or Safe Recipients tab.
4. Click Add.
5. In the Enter an e-mail address or Internet domain name to be added to the list box, enter the name or address you want added, and then click OK.
6. Repeat steps 4 and 5 for each name or address that you want to add.
If you still do not receive the AMM Daily pdf email, please contact our Customer Service department on custserv@amm.com or (412) 765-2580